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 In the late 1990s, Beau Brothers and his family in northeast Arkansas encountered the same frustrating dilemma that many Middle Tennesseans face when seeking qualified in-home assistance for a loved one. "When my grandmother started needing help at home on a full-time basis, we couldn’t find licensed, bonded and insured caregivers," Beau recalls. "None of the caregivers were officially managed or trained, nor were they even screened for a history of criminal involvement. My family and I had very little ‘peace of mind’ when one came to see to my grandmother’s needs. We saw a real opportunity to help other people in a similar situation."
So, in 2001, Beau and his father, Darrell Brothers, launched Sitters Etc. in Brentwood. High service standards and solid determination thrust the company into full gear, resulting in the expansion of the company to Memphis, Chattanooga and throughout their home state of Arkansas. Under the management of Beau and his wife, Kimberly, Sitters Etc. was selected by the Nashville Area Chamber of Commerce as a Music City Future 50 Company of 2006 and 2007.
Specializing in care for seniors and disabled persons, Sitters Etc. assists clients with the activities of daily living including housework, meal preparation, bathing and dressing, errands and transportation to and from appointments offering as little as a few hours of help a week to as much as 24-hour live-in care. The company also provides in-home services to post-surgical patients, pregnant women and new mothers, as well as on-site assistance in the hospital and in assisted-living settings. Additionally, the firm has contracts with several large companies where, as part of their benefits package, Sitters Etc. provides sick-child care and parental care so that employees can still attend work. Sitters Etc. also proudly services our United States Veterans through the programs offered by the Veterans Administration.
"We had two primary objectives when we started Sitters Etc.," says Beau. "First, we would provide better service than any other company in this business, and second, we would ensure that our caregivers are trained, experienced and meticulously pre-screened."
Accordingly, all Sitters Etc. caregivers have a minimum of two years of previous caregiving experience. They must also pass criminal-background, abuse and sexual-abuse checks, as well as a social-security verification.
In addition, all Sitters Etc. caregivers must complete the company’s bi-annual in-house training program. Sitters Etc. verifies each caregivers' addresses throughout the previous seven years.
"My standards and service levels are very high. We must be there on time, and we must do what we say we will do," Beau says. "Operating a family-owned business means my name is on the line. So we treat each of our clients exactly like we would treat someone in our own family. Our clients are our priority."
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